Return Policy
RETURNS & EXCHANGES:
Thank you for shopping with us. We will gladly return or exchange your Tenersboots purchase. Please note important information below:
- Items may be returned or exchanged within 30 days of date received.
- All items should be in new and unworn condition with tags.
- Boots should not show any sign of wear. We suggest you stay on carpet when ensuring the correct fit.
RETURN BY MAIL
- If you are mailing back your item for exchange or return, we suggest you use a trackable shipping method
- We do not cover return shipping costs.
Please send to:
Tener's Western Outfitters
Attention: Returns Department
4320 W. Reno Ave.
Oklahoma City, OK 73107
RETURN IN STORE
- Bring your item to Tener's stores in Oklahoma City or Edmond.
- Any salesperson can assist you with your return.
If you are exchanging, there will be a $10 fee to cover shipping of new item.
Returns will be refunded to card used for purchase.
For more information or you have any questions, you can email us at: info@tenersboots.com or you can call (405) 946-5500, Out-of-state, call 1 (800) 654-6715.