free shipping on all orders over $75 COVID-19 Update. Our warehouse and email department are fully functional. We'll do the utmost that all orders are processed and shipped and all emails are answered.
If you have a question on your order, call 405-946-5500.
Thank you for your support and trust in Tener's Western Outfitters as we navigate these challenging times together.

Returns and Exchanges:

Thank you for shopping with us. We will gladly return or exchange your Tenersboots purchase. Please note important information below:

1) Items may be returned or exchanged within 30 days of date received.

2) All items should be in new and unworn condition with tags.

3) Boots should not show any sign of wear. We suggest you stay on carpet when ensuring the correct fit.

4) You may return or exchange your purchase to Tener's stores in Oklahoma City or Edmond.

5) If you are mailing back your item for exchange or return, we suggest you use a trackable shipping method.
     We do not cover return shipping costs. 
     Please send to:

Tener's Western Outfitters
Attention: Returns Department
4320 W. Reno Ave.
Oklahoma City, OK 73107

6) If you are exchanging, there will be a $10 fee to cover shipping of new item.

7) Returns will be refunded to card used for purchase.

For more information or you have any questions, you can email us at: info@tenersboots.com or
  you can call (405) 946-5500, Out-of-state, call 1 (800) 654-6715.